WEBSITE CARE · FOR SITES YOU OWN
You own the site. We keep it running.
Optional coverage for Rocket and Signature websites. Pick a plan, we handle the rest. Cancel any month.
01 · YOUR SITE
Which one is yours?
02 · YOUR COVERAGE
Pick your coverage.
03 · WHAT'S COVERED
Everything on the list. Every month.
Care
Coverage for the site you own.
01Updates
WordPress core, theme, and plugin updates. Tested on staging before they touch your live site.
02Backups
Daily, stored off-site. Restored on request.
03Security
Scanned every day. If something gets in, we clean it. Included.
04Uptime
Monitored around the clock. We usually know before you do.
05Licenses and renewals
Premium plugins, domain, and SSL tracked. Nothing lapses.
06Forms and integrations
Tested monthly so leads keep landing.
07Health report
Once a month. What changed, what we fixed, what we recommend.
08Emergency line
A direct line that moves your ticket to the front.
Care+
Everything in Care, plus.
09Unlimited requests
Send as many as you like. We work one at a time, in order.
10Two business days
Most requests are live within two business days of reaching the front of the line.
11What counts
Copy and image changes. New sections. New pages in your existing design. Blog posts you supply. Product and service updates. Integration tweaks. Small design refinements.
12Front of the line
Your emergency line skips the queue entirely.
13Improvement notes
Each quarter, what we would change and why.
04 · ONE AT A TIME
One request. Then the next.
Send
Email or the client portal. A sentence is enough.
Queued
One active request at a time. The rest wait in order.
In progress
We build it, check it on every screen, and send it for a look.
Live
Within two business days of starting. Then the next one begins.
05 · WHICH ONE
Care
If you'll touch the site a few times a year. It stays updated, backed up, and watched. You call when you need something.
Care+
If you keep a running list. Send it all. We work through it, one at a time, and it keeps getting better.
Switch any month. Start on Care, move up when the list gets long.
06 · THE FINE PRINT
Straight answers.
One change, or a related set of changes on one page, that takes about two hours or less. Bigger work gets split into steps and worked in order, or quoted on its own.
Full redesigns, new brand work, writing copy from scratch, new app features, and paid ads. We quote those separately. Care+ members go first.
No. Your site stays on your hosting. Care works alongside it.
Any month. Coverage runs to the end of the period you paid for.
Care starts with a one-time site audit so we know what we are covering. Ask us.
Care+ for e-commerce sites is $1,000 a month. More products, more checks, more testing.
Fixing what broke is covered. Changing what works is Care+.
Orbit is the managed route. We own and operate the site for $300 a month, hosting and updates included. Care is for sites you own.